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Virus Infections

We remove them...

We know how crippling a virus can be on your system. Our Computer Guy has developed multiple solutions for your system depending on your specific situation. If you believe you have a computer virus, contact us and lets discuss which solution is right for you. We are committed to helping eliminate your computer viruses.

After the computer restored back to optimal function, we can help you determine the best approach to preventing future infections. We can help you improve your computer's security and decrease the possibility of infection. We can help you implement firewall solutions, adjust settings to keep your system up-to-date, select the appropriate virus protection or update an anti-virus subscription, and follow a few "best practices".

Spyware

Computer at Risk

Spyware programs are different from viruses. Some behave like viruses - others are different. However, they pose similar and associated risks. They should be controlled and removed when encountered.

Avoid A Virus

HowTo Steps

To avoid virus infections your your computer:

* Use an Internet firewall

* Turn on Microsoft Updates

* Use an antivirus program

* Avoid e-mail attachments

* Avoid suspicious websites

You probably have a virus if…

If you detect any of these issues, you most likely have a virus:

*

You get a message telling you there is a virus on your machine and you must purchase a program to get rid of it [dont purchase the program -- it is a virus telling you this information].

*

You got an odd attachment and opened it with unexpected results.

*

There was a double extension on an attachment recently opened, such as .jpg.vbs.

*

Your antivirus program is disabled for no apparent reason, and it cannot be enabled.

*

A program has disappeared, and the user knows that he or she did not uninstall it.

*

Odd icons appear on the desktop that the user did not place there.

*

The mouse pointer changes to some different graphic.

*

You notice the presence of new users with full security permissions that you know you did not create.

*

The PC starts performing actions seemingly on its own (such as moving the mouse pointer, opening or closing windows, running programs, or opening and closing the CD tray).

*

Someone tells the user they have recently received strange e-mails from you.

*

Several files are missing, especially those of a common type. For example, some viruses delete all graphic files.

*

Odd pop-up messages appear onscreen. Frequently of a sexual nature.

*

An antivirus program will not install on the PC (or installs but will not run, but other programs will).